Further detail on the development process : RainMaker operates in a fluid environment, which means plans and implementation, create the possibility of change and are subject to change. The ideas on these and related pages are meant to outline the general RainMaker product direction. It’s for informational purposes only, and we would never recommend relying on it to make purchasing decisions. We may decide to add enhancements, features, and products at any time depending on our prioritization process and the capability to deliver products meeting RainMaker quality standards. The development, releases, and timing of any features or functionality described, are at the sole discretion of RainMaker. Any roadmaps do not represent a commitment, obligation, or promise to deliver any products, features, enhancements, etc to clients at any time.

Update the appointment email reminders

Hi I have been using the email reminder feature and just recently noticed several issues that would really help myself and other school owners.

1. Should be 2 separate emails for day before and the day before vs 1 for both that only allows for appointment time. Or if using one for both have the date and time merge field.

2. When using the "when appointment is set" email responders, we should have merge field for date and time that the appointment is actually set.

3. Final suggestion to utilize the appointment feature for the calendar combined with the follow ups... Allowing for email templates for specific appointments set. So the office appointment with a staff member, or a parent about specific problem wont' receive a reminder about their 1st class and orientation.

This would make the auto email feature even more amazing than it is:)
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  • Oct 1 2018
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