Further detail on the development process : RainMaker operates in a fluid environment, which means plans and implementation, create the possibility of change and are subject to change. The ideas on these and related pages are meant to outline the general RainMaker product direction. It’s for informational purposes only, and we would never recommend relying on it to make purchasing decisions. We may decide to add enhancements, features, and products at any time depending on our prioritization process and the capability to deliver products meeting RainMaker quality standards. The development, releases, and timing of any features or functionality described, are at the sole discretion of RainMaker. Any roadmaps do not represent a commitment, obligation, or promise to deliver any products, features, enhancements, etc to clients at any time.

Sound an alarm or alert when a student checks into class that is not current in tuition.

Rainmaker Feature Request
If you suggest improvements to a particular page on the Rainmaker site, please provide the URL to that page at the beginning of your description.

What features would you like to see in Rainmaker?
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Notifications based on how many classes a student has attended

Be able to set up tasks or notifications for the instructors that once a student hits X amount of classes then we get pre-defined tasks EX. at 10 classes email me saying "Jonny is eligible for the upgraded program"

19
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1 comment
Adding students to class rosters

There has to be an easier way to do this, instead of doing each student or trial member individually. Maybe when a new class is added, there can be an option to select students to add to the roster as a bulk action. Also, when we add new members or trial members, it would be nice to have a list of classes that we can "check" to add them to that roster.

3
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Somewhere on the " Attendance-Class Roster" add a total count for that class...

So on the Attendance, Class roster section, Make a counter at the bottom of the page so we can look quickly to see how many students attended that specific class.

12
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Mass removal of student from class roster

Currently, you have to remove individually...takes forever. Especially after a belt promotion when there are a lot of students that switch rosters. A Mass removal, click on button next to name, would be great.

2
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Flows for Class Credit Memberships

Currently, it is not possible to set up a Flow that activates when a student runs out of Class Credits. This is a huge problem for memberships that are set up for a number of Class Credits rather than just a length of time because we currently cannot send out renewal emails automatically when students has only a few classes left on their memberships like we can for memberships that have a specific end date. This means that I have to manually track those members and send out emails myself, which can be quite time consuming.

… more

3
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Schedule & Class Check in Front & Center

Why isn't Class Schedule and check in front & center in the program? These are things used many times per day. Instead, RM has Add Attendance by Roster buried under 4 layers of menus. Then to add a student, we need to enter their name which pulls up a box that asks if they will be one day only or permanent add. This is an unnecessary step which should be handled by a check box on the list. Then another window opens which just makes us click continue. Really? this process is unnecessarily tedious and time consuming while I… more

2
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Debit payment option in POS

We take in house debit card payments. It is probably the most popular way to pay for something here and currently there is no way that I am aware of the input a payment as received as debit in POS.

Currently we have to input it as check but then that doesn't match the actual payment type on student's receipts.

11
votes
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2 comments
schedule appointments for current students

It would be great if we could schedule appointments for our current members without it going towards our stats. We have a few things that we schedule for our current students and would like to utilize the reminders but I can not do this without it counting towards are stats, which is not accurate. Thanks

3
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Feature to alert instructors while they are taking roll that a student's attendance within a class exceeds the limit based on program

Instructors should be able to see real time whether a student has attended 3 times in the same time if their program only permits 2 classes a week. Currently the class limit feature in Rainmaker provides an alert but it is only after a 4 week time frame. Instructors should be able to alert the parents that same night if they are bringing their students more than the limit the program allows.

1
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Allow Kiosk check in to be visible in Rosters

Using 2 iPads...One for kiosk and one on the floor. When someone checks in via kiosk it will populate in the roster with the slider button to attended. It would be easy to recognize who is in class and award stripes :-)

5
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1 comment
Ability to leave students a message at the time they check into class using the Kiosk.

It would be nice to be able to leave a student a message that appears when they check into class via the Kiosk. An example message might be Happy Birthday, or Please see front desk about your order, or Please see Instructor.

1
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Bulk Action Trial to Prospect

It does not allow that. We put students on trial membership (3 classes/4 weeks/6 weeks, etc until a student. If they dont enrol we put back into prospect for future emails. This option is currently not available under bulk otions (only to former student, which they are not and get different future emails)

3
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A mobile friendly student portal

We have a mobile app that we would like for the students to be able to sign in and check their classes without having to transfer over to the desktop version.

1
vote
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full/complete emails in the student profiles

why doesn't rainmaker store emails sent to the customer profiles. Sell us storage space if you have to.

5
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1 comment
emailing students

When we have to send emails to a handful of trials we have to go through the entire list of profiles and check each one. It would be nice to be able to type their name and have it find them while we are typing, then hit tab and start typing the next name etc.

1
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Add "Days since Last Class" on Attendance by Class Roster

This is the only thing that I think is missing from the Class Roster Attendance page.

3
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Totals listed on New Student Enrollment Report.

Please add a totals list on the New Student Enrollment Report. As it is now, I have to page through the list of names and tally them up when what I really want to know is the totals of new students in a given period in which programs and the number of renewals. Thanks.

4
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Calendar View Class Schedule?

How Can Rainmaker have no Calendar view Class Schedule? The list of Class Rosters is obtuse. People expect to see classes listed on a calendar as probably 95% + Martial Arts Schools, gyms, etc. do. Are we supposed to make and update our class schedule calendar manually? I thought that's what software was for?

2
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Simultaneous Rank Test for all students

A feature that updates all students ranks to the next level in their progression at once

3
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Cancel/Remove future programs when you cancel a membership or remove payment info.

Sometimes when a member cancels, a staff member doesn't know of or forgets to remove/change the future program for autorenewal. Months later we see a "new member" is a renewal for a membership that cancelled months ago. Cancelling a membership should just remove any future programs or give a prompt asking to remove them so we can avoid potential headaches and having to refund tuition payments.
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